Zenith Bank, one of Nigeria’s largest financial institutions, has been facing widespread criticism and anger from its customers due to the closure of its headquarters and branches nationwide.
The shutdown comes as the scarcity of the newly redesigned notes in the country worsens and customers are experiencing poor online services.
Many customers reported visiting the bank’s branches only to find the gates locked, with bank officials citing insecurity reasons for the closure. This has led to frustration and anger among customers, who have taken to social media to express their dissatisfaction.
A video even appeared online, purportedly showing bank staff members scaling the fence to escape from the bank premises due to pressure from customers.
The bank’s poor online services, combined with the widespread scarcity of the newly redesigned notes and the recent closure of branches, has caused a great deal of inconvenience and frustration for customers who rely on the bank for their financial transactions.
This has raised serious concerns about the bank’s ability to meet the needs of its customers, especially during these challenging times.
Zenith Bank’s management has not yet released a statement regarding the closure of its branches and headquarters. This has added to the confusion and frustration among customers who are still waiting for a response and an explanation for the shutdown. The bank’s poor communication and lack of transparency are further damaging its reputation and relationships with its customers.
The closure of Zenith Bank’s headquarters and branches nationwide has caused significant inconvenience and frustration for customers, and the lack of transparency and poor communication from the bank’s management has only added to the anger and frustration.
It is imperative that the bank addresses these issues as soon as possible to restore the confidence of its customers and maintain its position as a trusted and reliable financial institution.
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